Operations Manager CV 1 example

An experienced Operations Manager who succeeds in her profession by planning in advance and by effectively implementing operational strategies. In her current role she is accountable for overseeing the day to day management, staffing, organisation and efficiency of her department. She is unequivocally focussed on improving outcomes for those she works for. What really makes her unique is her natural ability to have an immediate and long term impact on the business strategy. In addition to this she is also able to drive continuous process improvement and make the customer experience better than ever. Right now she would like to join a company where reward is given to hard workers who get results.

CAREER HISTORY

OPERATIONS MANAGER – Start Date – Present
Employers name – Location
Responsible a critical position that has a huge impact both on the customer experience and on the company’s bottom line performance.

• Providing verbal and written feedback to other managers and staff, on performance.
• Writing up activity reports across a variety of operational projects.
• Ensuring that the performance delivered meets the contractual schedule and commitments.
• Overseeing the projects, designs and purchasing teams.
• Setting clear performance expectations for each team member with individual targets.
• Managing and increasing the effectiveness and efficiency of the workflow, and the interaction of the team with other departments and offices of the company.
• Ensuring that the overall goals of the business are achieved through teamwork.
• Reviewing operating procedures in line with best practice, providing advice on improvements to process and efficiency where required.
• Delivering consistently high customer service and efficient performance.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

• Have multi sit experience of running at 10 sites simultaneously.
• Ability to champion and drive change, as well as the ability to work with minimum supervision.
• Translating drive and desire to succeed to meeting and exceeding new business targets.
• A passion and aptitude for consultative selling.
• Have sound presentation skills.
• Sales and customer relationship development skills.
• Experience in leading large and diverse teams.

• A positive attitude and pro-active nature.
• Strong commercial awareness and a good Problem solver.
• Excellent oral and written communication skills.

AREAS OF EXPERTISE

Negotiation
Staff management
Attention to detail

ACADEMIC QUALIFICATIONS

University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates

REFERENCES

Available on request.

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